Frequently Asked Questions

We roast every order fresh — meaning your coffee isn’t sitting in a warehouse somewhere waiting to ship. Once you place your order, we roast and ship within three business days. That timeline keeps your coffee arriving at peak flavor while it’s at its best.

Very fresh — and that’s the point. Most grocery store coffee was roasted months before it hit the shelf. Yours is roasted days before it reaches your door. We ship in bags with one-way valve seals that let CO2 escape without letting air in, which protects the beans during transit. When your bag arrives, you may notice that fresh-roasted bloom — that’s a good sign.

Shipping is a flat $4.00 for orders under $35. Orders of $35 or more ship free. There’s no order minimum — you’re welcome to start with a single bag and see how you like it.

Right now we ship within the United States only. If you’re outside the US and interested in our coffee, reach out and we’ll let you know if anything changes.

In a drum roaster, beans tumble inside a rotating metal drum and some touch the hot surface directly, which can scorch them and add bitterness. In an air roaster (fluid bed roaster), beans float on a column of hot moving air — no direct contact with a hot surface. The result is a cleaner, more even roast that lets the natural flavors of the bean come through.

We use a fluid bed air roaster here in Vancouver, WA, and it’s why our coffee tastes bright and clear even at darker roast levels.

A few reasons. Air roasting means no scorching and more even heat. Our roaster also removes chaff (the papery skin on beans) continuously during the roast so it doesn’t add off-flavors. And we roast in small batches to order, so we can pay close attention to each profile. The goal is always to highlight what’s good about the bean, not hide it under a heavy roast.

Most grocery store coffee is drum-roasted in large batches, warehoused, shipped to stores, and sits on shelves for months. By the time it reaches your cup, peak flavor is long past. We roast in small batches, to order, and ship directly to you. No middleman, no warehouse, no guessing when it was roasted.

Yes. When you add a bag to your cart, you can choose whole bean or select a grind size. We offer drip, French press, pour-over, and espresso grinds. If you’re not sure, “drip” works well for most standard home coffee makers.

Not at all — we’re happy to grind your order before it ships. That said, if you have a burr grinder, buying whole bean and grinding fresh will give you the best results. Ground coffee starts losing flavor within a few days of grinding, while whole beans stay fresh much longer.

• Drip coffee maker: Medium grind
• French press: Coarse grind
• Pour-over (Chemex, V60, Kalita): Medium-fine grind
• Espresso machine: Espresso grind
• AeroPress: Medium or medium-fine

Not on the list? Reach out and we’ll help you figure it out.

A blend combines beans from multiple origins to create a consistent, balanced flavor — our Breakfast Blend and House Blend are built to taste reliably good every day. A single-origin coffee comes from one farm or region and has more distinct flavors that reflect that place. If you want something dependable and easy, start with a blend. If you’re curious about a specific region, try a single origin.

• Light: Brighter, fruitier, sometimes floral. More of the bean’s original character.
• Medium: Balanced. Most versatile for everyday drinking.
• Dark: Richer, chocolate and caramel notes, bold body, lower acidity.

If you’re switching from a commercial brand, medium is the easiest adjustment. And our dark roast won’t have the harsh edge you may be used to from grocery store dark roasts.

Our Breakfast Blend is the most approachable starting point — medium roast, balanced, and forgiving across brewing methods. The House Blend is a close second. If you already know your flavor preferences, reach out and we’ll point you to the right single origin.

When you subscribe to a bag, you save 10% off every order — that’s $1.90 per bag, or over $22 back in a year if you order monthly. You choose the coffee, size, and delivery frequency. We roast and ship fresh on your schedule, same as a one-time order.

Yes, without penalty. You can pause, skip a delivery, swap to a different coffee, or cancel anytime through your account. We don’t lock you in and we don’t make it hard to change things. If you ever need help with your account, contact us and we’ll sort it out same day.

No. Subscribe when you want, cancel when you want. The 10% discount applies to every order as long as you’re subscribed. Most subscribers stick around because the fresh-roasted delivery becomes part of their routine — not because they’re obligated to.

We want you to genuinely enjoy what you’re drinking. If a coffee isn’t right for you — whether the flavor isn’t your style or something went wrong — reach out and we’ll make it right. We stand behind everything we roast. We’re a small family operation and our reputation is built on customers who come back.

The easiest way is through our contact page. We’re a small team and we respond quickly. If something arrives damaged, lost, or not what you expected, let us know and we’ll sort it out.